FREQUENTLY ASKED QUESTIONS

 

Looking for answers about TKG’s digital marketing, web and IT services?

You’re in the right place. These FAQs cover everything from digital marketing strategy, SEO, website development and design to the tools we use, our IT support services and how to get started. Whether you’re comparing agencies, considering a new site or looking for a long-term growth partner, this page is designed to help you understand how we work—and how we help businesses thrive online.

FAQs

What is digital marketing?

Digital marketing is the practice of promoting your business through online channels like search engines, social media, email and websites. At TKG, we use proven strategies like SEO, paid search and marketing automation to connect you with the right audience and turn potential customers into loyal clients.

What is SEO?

Search Engine Optimization (SEO) helps your website show up higher on search engines like Google, making it easier for your ideal customers to find you. It involves optimizing your website’s content, structure and keywords to improve your rankings in search results. Since 1997, TKG has helped businesses increase traffic, visibility and qualified leads using proven SEO strategies—not gimmicks. Our approach is rooted in long-term results and tailored to your business goals.

What marketing tools does TKG use?

We're a HubSpot® Platinum Partner,  and we also use a full suite of marketing tools to plan, launch and optimize campaigns. These include platforms like Google Analytics 4, Hotjar, Unbounce, Google Ads, Microsoft Ads, Meta Ads, LinkedIn Ads, SEMrush, Ahrefs and SurferSEO. For creative and content execution, we leverage tools like Canva, Figma and Adobe Creative Suite to build standout assets that drive results across digital channels.

What kinds of websites does TKG build?

We design and develop secure, flexible websites that actually convert. Whether you need a simple lead generation site or a robust enterprise solution, our team is platform-agnostic with deep experience in WordPress, HubSpot, Umbraco, Shopify and Drupal. We recommend the best fit based on your goals, business needs and tech stack. Every website we build is grounded in UX, SEO and digital strategy to ensure it looks great, performs even better and drives long-term business growth.

What are TKG’s website development services?

At TKG, we build high-performing websites that go beyond aesthetics. Our in-house development team writes clean, scalable code that ensures fast load times, cross-device compatibility and strong security. We implement content management systems (CMS), handle technical SEO, manage hosting and support custom integrations to fit your tech stack. Whether launching a new site or optimizing an existing one, we focus on functionality that aligns with your strategy and fuels measurable results.

Does TKG offer IT support?

Yes. We’re more than just marketing. TKG’s in-house IT team provides proactive support and strategic consulting to keep your business running smoothly. Our services include managed IT services, IT strategy and consulting, VoIP phone services, platform services and hosting. If you need technology that works as hard as your marketing, we’ve got you covered.

How can I get started with TKG?

Simple. It all starts with a Sync Up. This introductory meeting connects you with our creative, strategy, development and IT leads to explore your goals and challenges. Whether you're looking for marketing support, a new website or a smarter IT strategy, we’ll share ideas and recommendations tailored to your business. If it’s a good fit, we’ll move forward with a roadmap built to drive growth and performance.

What is the price for your services?

Our digital marketing services start at $4,000/month, depending on your needs and goals. We don’t sell cookie-cutter packages. We build smart, scalable strategies that are custom-fit for your business. You can learn more about our digital marketing services plans and pricing here.

Web development pricing varies by project scope, functionality and platform, but we’re always transparent about costs and will recommend a solution that fits your goals and budget.

What is TKG Access?

TKG Access is our marketing and website program designed specifically for small businesses with limited budgets. It delivers essential digital marketing and website services, like WordPress maintenance, SEO and content updates at an affordable monthly rate. Starting at $1,250/month, the core package includes everything you need to maintain a professional online presence, plus optional add-ons like blogs, digital ads and IT support. TKG Access is ideal for businesses that want real marketing support without a long-term contract or high overhead.

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THE GROUP

Our creatives, coders, strategists and analysts collaborate daily because we do better together than we could on our own.

"We don’t care about being the biggest, but we do care about being the best. We want to be the digital agency that people know they can rely on to get what they need. When businesses are ready to do online marketing right, they come here."

GEOFF KARCHER
MEET THE TEAM
TKG digital marketing and IT team members collaborating at our Northeast Ohio office – experts in SEO, website development, managed IT and marketing strategy.
Get started with TKG

If you need a digital partner that understands the demands of business and how to leverage the internet for growth, we’d love to have a conversation with you. 

HOW CAN WE REACH YOU?