This Privacy Statement describes the online information collection and use practices of the website TKG.com and such services as available through The Karcher Group, Inc. (collectively “TKG”) and its corporate divisions and business affiliates, as well as what information about you we collect through any TKG Application on third party sites, social network or social media sites operated by Facebook, Instagram, Twitter, Google, etc. (the “Applications”). This Privacy Statement does not in any way describe TKG’s offline information collection and use practices, or the practices TKG employs when collecting information online through means other than the above listed website or Applications. An example of such additional information collection practices include but are not limited to you as a customer sending TKG an email message. “We” or “us” or “our” or “TKG” or “Karcher Group” refers to TKG.com and its owners and/or affiliates. TKG is strongly committed to protecting the privacy of our customers.
The following explains our practices with respect to the online collection and use of personal information from children under the age of 13, and provides important information on your rights under federal law with respect to such information:
TKG its divisions and affiliates are committed to protecting your privacy. This Privacy Statement is current as of the updated date listed above and sets forth our current privacy practices with regard to the information we collect when you or your computer interacts with our website(s) or other designated services. By accessing TKG sites or services or any affiliates or divisions or using the Applications, you as the end user viewing this information and/or website acknowledge and fully understand TKG’s Privacy Statement and freely consent to the information collection and use practices described in this Privacy Statement.
If TKG makes any substantive changes to this Privacy Statement we will announce it on our website and revise the current date listed. If you have provided us with contact information we will send you a notice to the email address we have on file for you. TKG will not be responsible for inaccurate or out dated email addresses when supplying Privacy Statement updates. If you have any questions or concerns regarding this policy contact us at the address provided below. Once the changes have been made, your continued use and/or access of the website will constitute your acceptance and consent to the information collection and use practices described in the revised Privacy Statement.
In order to facilitate the TKG experience, we may collect personal information and content that was provided by you or other users to third party applications or was associated by that third party application with a particular user (“Third Party Information”). When you use TKG, we may collect any Third Party Information you have made visible to others on the third party applications as well as the information any third party application designates as your publicly available information. This includes but is not limited to the following (your):
You may also be asked to grant TKG access to additional Third Party Information that you are allowed to share under certain Application policies. Currently, we ask that you share all information that you are allowed to share under any such Application policies if and when TKG requests access. This information includes:
Even if you have not explicitly allowed us access to any of your Application Information, we may collect information about you when friends on those Applications allow access to and use TKG, subject to your Application settings. Any such information will be treated in the same manner as Third Party Information.
TKG.com may contain links to websites owned and operated by unaffiliated third parties. These links are provided as a service to you as a customer of and do not constitute TKG’s endorsement or support of the third party websites or the information or content contained within the third party web sites. Related services and offerings with links from this website, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Unaffiliated third parties who provide information and links through TKG are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for and do not endorse the privacy practices or content of those sites. We recommend and encourage that you always review the privacy policies of any advertisers, merchants and other third parties before you provide any personal information or complete any transaction with such parties. Please contact each third party provider directly if you have any questions about their privacy policies or the information they require for you to complete any transaction.
TKG collects certain information from and about its customers, subject to the provisions as outlined in Section 2 above, in the following ways which include but are not limited to: directly from our web server logs and from cookies. TKG.com also collects information volunteered by you in several areas, including sign up pages, checkout pages, site registrations, and surveys. Certain information we request for you to participate in certain features within the website(s) may include but not be limited to personally identifiable information such as name, address, telephone and fax numbers, email address, as well as “demographic” information such as your hobbies or personal preferences. We will at all times inform you at the time we collect information whether the information requested is necessary for you to participate in a particular feature on the website(s).
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including but not limited to the following:
When you visit our Website(s), we may track information to administer the site and analyze its usage. Examples of information we may track include:
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.
You have the ability to accept or decline cookies by changing certain settings of your web browser. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our website.
TKG web pages may contain electronic images known as web beacons – sometimes also called single-pixel gifs or gif files – that allow TKG to count users who have visited those pages and to deliver co-branded services. TKG reserves the right to include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.
Some of these web beacons may be placed by third party service providers or Applications to help determine the effectiveness of our advertising campaigns or email communications. These web beacons may be used by these third party service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our third party service providers to learn which advertisements and emails bring you to our website and how you use the site. TKG and its affiliates prohibit web beacons from being used to collect or access any customer personal information.
TKG has the discretion to update this privacy statement at any time. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the information we collect. If you have provided us with contact information we will send you a notice to the email address we have on file for you. TKG will not be responsible for inaccurate or out dated email addresses when supplying Privacy Statement updates. Once the changes have been made, your continued use and/or access of the website will constitute your acceptance and consent to the information collection and use practices described in the revised Privacy Statement.
If you have questions regarding this Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or the general practices of TKG and its affiliates and related Applications, please contact us or send your comments to:
The Karcher Group, Inc.
Attention: Privacy Statement Personal
405 Rothrock Road, Suite 103
Akron, Ohio 44321
The Karcher Group, Inc. will use commercially reasonable efforts to promptly respond and resolve any problem or question.
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