6 Reasons to Switch Your IT Provider (and Why it’s Easier Than You Think)

Todd Lint

6 Reasons to Switch Your IT Provider (and Why it’s Easier Than You Think)

Sometimes things in life go a little haywire and you’re forced to breakup with some of your favorite things. You might have to breakup with a long-term significant other or your all-time favorite pair of jeans because they don’t quite fit like they did a few years ago. You might even need to breakup with your favorite streaming service. (Seriously, Netflix? $15/month?) The same goes for IT providers. Once you realize you’re not getting what you need or expect out of your IT provider it might be time to break things off. We promise it’s a lot less scary and a heck of a lot easier than you think.

While breakups are never easy, you’re in luck. Our IT Services Team has solutions for all your business's needs without ever needing to set foot in your office.

Let’s break down 6 reasons you should consider switching your IT provider and why it doesn’t have to be so complicated.

#1 Your Current Provider is not Making Technology a Part of Your Business Plan

In today’s market, it’s essential for businesses to stay on top of technological trends to maximize performance and get ahead of the curve. To ensure long-term success, your company needs a strategic technology plan that assesses your needs. Doing so makes sure your company has all the tech tools and updates needed for future growth in the ever-changing technology landscape.

#2 You Want to Spend More Time Working on Your Business

As a business owner or company executive, you shouldn’t have to worry about IT unless you’re into it. You should be free to focus on growing your business and looking toward the future without dealing with day-to-day IT struggles. Your team should support your business efforts instead of hindering them.

#3 You're Not Being Educated

Your provider should do more for you than just occasionally fix a few problems every so often. A great IT provider will help educate you about technological best practices to help keep your team safe and proactive for when issues arise. They should also be educating you on software updates and new technologies in a way that is easy to understand and makes you feel comfortable when it comes to making decisions regarding your IT strategy.

Our team has over 24 years of experience working in information technology and more for our clients. Not only do we enjoy furthering our own skills, we appreciate having the opportunity to help others learn more about IT as well.

#4 You Need Proactive IT Support that Prevents Problems Before They Arise

IT Support shouldn’t only be happening when there’s a fire to put out. Your team should be providing proactive support to prevent problems from occurring. Small problems that consistently lead to bigger issues are a tell-tale sign that your current IT provider is only there to fix problems when it’s absolutely needed and doesn’t have your business's best interest.

Having an IT support team that regularly performs IT audits will save your business precious time, money and resources. At TKG, we stop problems in their tracks and implement well-thought-out, personalized strategies for your business to prevent what we can.

#5 Your Current Provider is Slow to Respond to Your Needs

Sometimes issues can’t be prevented and the only thing to do is call up your IT provider. Your provider should be a team of professionals who prioritizes your needs and wants to help you as quickly and efficiently as possible to make sure you can get back to business. Once problems are solved, they should be discussing with you the problem at hand, how it was fixed and how it will be prevented in the future, Unfortunately, that’s not always the case and a lot of businesses suffer from slow response times and poor execution.

Are you starting to feel less like a priority and more like a burden? Our team puts you first by providing services fast so your team can spend less time waiting for answers and more time being productive.

#6 You Don't Feel Protected

When working with an IT provider you should feel protected against a catastrophic loss of revenue, data, clients and intellectual property due to a cyber-attack or hardware failure. You should always have peace of mind knowing your provider has the tools, knowledge and experience to always keep your company safe and has a variety of solutions to solve any problem thrown their way.

By choosing the right IT provider, you’re protecting every aspect of your company from personal information about your employees to all your financials.

Switching Your IT Provider is Easier Than You Think

Now that you’re aware of why you might want to switch providers you might be panicking a bit thinking about all this is involved when it comes time for the big move. And we get it. Lucky for you, we’ve got switching over to us down to a science. We’ll be partners before you know it.

We’ll start by analyzing your current IT structure and getting to know your business. There’s no one-size fits all plan when it comes to IT and we want to get yours right by creating a strategy that makes sense for your business and is custom to your needs.

Once an established strategy is put into place we’ll work with your current provider and handle all the nitty-gritty so we can get started. After everything is accounted for, we’ll be ready to officially make the switch and you won’t even bat an eye.

Think you’re ready to make the switch or just want to learn more? Contact us to get started.