"We’re confident that our information is safe with them, and if we do have issues, they’re quick to respond." - David Wagner
The Heinemann Saw Company has been delivering industrial sawblades to the community since 1917. Located in Canton, OH, they have a long tradition of providing custom solutions to those who need to accurately and smoothly cut metal, plastic and wood.
Heinemann initially called The Karcher Group because they needed a place to set up their new server.
As we learned more, we discovered they also needed to incorporate the server into a system that could back up their data in two different locations. They also required reliable uptime and needed it to be secure.
Heinemann was using a desktop PC as their server. While they did have a backup solution for their information, the backup was on-site.
The server was aging, and they needed to find a way to move it off-site—especially because the server ran their Enterprise Resource Planning (ERP) system. So, if the server failed or sustained damage, Heinemann would have serious problems since the system quite literally maintained their business.
We listened to Heinemann’s unique needs and built a custom solution that met each of their requirements.
We virtualized their old server, and worked directly with their ERP software provider and IT consultants to set up a new ERP server.
“Our system is a lot faster than before,” commented Della Werner, Vice President at Heinemann Saw. “The Karcher Group is a very dependable organization and they always provide us answers to our questions.”
Heinemann Saw now has a site-to-site VPN connection to our data center to ensure their data is encrypted. We also keep all their data backed up in two different locations so they never have to worry about losing information. We even helped them find a new internet service provider, enabling their whole system to run faster than before.
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