Lead Network Engineer

Full-Time Employment Opportunity

Position Summary

At the Karcher Group, we rely on our IT systems to help our business and do the same for our customers businesses as well. We are looking for a Lead Network Engineer for our IT department. This role will be required to oversee the computer systems, IT and electronic data operations of our office and our growing customer base. You will also be required to meet the IT needs of our users and customers to make sure they are satisfied with our IT services. Your contribution will help boost our company further by ensuring customer satisfaction therefore driving profits.


What to expect from the role: 

  • Collaborate with other IT employees on projects.
  • Work with different departments on projects.
  • Hands on experience with problem solving and customer support.


  • Manage the IT and computer systems at TKG and our customers
  • Establishes networking environment by installing, configuring, testing, and documenting the equipment/network systems according to the design and specifications.
  • Leads the performance of day-to-day networking tasks to ensure network reliability, availability and serviceability within minimal interruption.
  • Ensure the maintenance of the systems are implemented and being completed
  • Ensure that all the data, network access and systems are secure and protected at TKG and customers
  • Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems.
  • Ensure backups of IT systems at TKG and customers
  • Work towards the customers’ IT needs by identifying problem areas and implement solutions quickly
  • Leads in the configuration of firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.
  • Installing, configuring, and supporting network equipment including routers, firewalls, switches, WAN accelerators, DNS and DHCP
  • Lead large IT projects, including deployment of new IT systems and services
  • Maximizing network performance through ongoing monitoring and troubleshooting
  • Configuring firewalls, routing, and switching to maximize network efficiency and security
  • Troubleshoot hardware and software issues related to our internal team and our growing customer base
  • Leads network technology upgrade or expansion projects, including installation of hardware, software and integration testing, as well as coordinating these activities without disturbing function of other systems.
  • Leads in the development and production of complex documentation for installation, network topology, and troubleshooting of communications hardware or software.
  • Investigating faults in the network including emergency down situations
  • Updating network equipment to the latest firmware releases at both TKG and customers
  • Reporting network status to key stakeholders


  • Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
  • Experience in project management, application design and integration, and cloud computing (specifically Microsoft O365 and SharePoint)
  • Comprehensive understanding of network services and networks such as TCP/IP, OSPF and EIGRP
  • In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, routers, and printers
  • Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently.
  • Ability to design, implement and troubleshoot Wi-Fi and security infrastructure.
  • Time management
  • Ability to manage several projects simultaneously from design to implementation.
  • Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology.
  • Familiar with web technologies, particularly content management systems and/or commerce platforms (AEM, Sitecore, and SAP Hybris ecommerce /SAP Commerce Cloud) and web translations services.
  • Experience with MYSQL & MS-SQL
  • Experience managing applications on cloud infrastructure -AWS, Azure, etc.
  • Knowledge of network infrastructure (VPN tunnels, DNS, ports)
  • Experience with Windows, Mac and Linux OS


  • Monday to Friday

Pay Range:

  • $80,000/yr - $90,000/yr

Supplemental Pay:

  • Bonus pay
  • Commission pay

Physical Requirements:

  • Prolonged periods of sitting and reaching; occasional bending, stooping, walking or other similar physical activity for inspection or cables and hardware
  • Frequent lifting and transporting of moderately heaving objects (up to 50 pounds), such as computers and peripherals.
  • Able to work after hours or weekend if required by customer or an emergency arises


  • BA in computer science, information technology, engineering, or a related field preferable
  • Five to 10 years of experience in network administration, Network Engineer, or similar
  • Certification may also be preferable 


  • Health Insurance
  • Dental Included
  • Optional Vision coverage
  • Annual TKG contribution to your HSA Account
  • $30,000 in company-paid life insurance policies
  • 401k the first of the month after starting in this role
  • Dollar for Dollar company 401k match up to 1% of salary
  • Long Term Disability Coverage with premiums paid at 100%
  • Optional Short-Term Disability/Supplemental Life with payroll contribution
  • Paid PTO
  • Paid holidays
  • Flexible work schedule


Best Ohio Employers 2021 Best Ohio Employers 2021

To apply:

About The Karcher Group

The Karcher Group (TKG), founded in 1997, offers award winning web services, including digital marketing, web design and e-commerce solutions, custom content management systems & website hosting. Our goal is to create an outstanding user experience, resulting in increased web traffic, leads, and sales.