May 30 2008

Viral Video Case Study

Tag: Social Media MarketingCorey @ 4:04 pm

Guest Blogger: Corey Hammond
Last night I attended a great presentation by Authentic Films in their loft in Cleveland, OH. The event was put on by The Web Association who is a group for the Northeast Ohio internet community. Authentic Films presented a case study of a viral video they did for PC Live. PC Live is an online tech support company with similar services as Geek Squad. They were looking to launch their brand and specifically wanted to try and create a viral video. Authentic Films and the PR company they were teamed with took us through the process of how they did things. It was really interesting to get the a film production company’s take on how to do everything. What stood out to me was the preparation that went into everything. There was the initial idea creation to character outlines to scripting to casting. All these elements went into it before they even tried to produce the video. Here is the video they shot that went viral.


Dude Flips Out In Coffee Shop

From what the PR firm and Authentic Films estimated, the video got about 2 million views online plus some TV exposure. Viral video isn’t a new thing. A lot of major brands like Doritos and Dove are doing viral video these days. These viral video can be leveraged and become even stronger with things like social media. All in all it was a great look at the production process involved in creating this video and the results from the time and effort they all put in.


May 30 2008

Where do I start….

Tag: The Rookies CornerChad H @ 4:00 pm

Guest Blogger: Chad Henderson
In a very short period of time, I’ve pretty much gone from 0 to 60 in the search engine marketing field. While more than 15 years in various corporate marketing and small business operation roles have made it a bit easier to bridge into the field, it would be an understatement to say there has been a lot to learn.

One advantage to being relatively new to the field is that I will not soon forget how easy it is to become overwhelmed with everything you need to consider when putting together a solid SEO campaign. So this blog is dedicated, that’s right I said dedicated, to the rookie SEO person (does “peep” work better) that may be asking the question “Where do I start…”

In the coming weeks and months, I’d like to take a look at some of the key components and best practices of a basic SEO campaign. This will include topics like:

Starting strategies
Page theme development
Keyword research
On page optimization basics
And many more…

I invite anyone to let me know if anything else comes to mind that you’d like to know a little more about, or if you have general responses to my genius.


May 29 2008

Google’s Reaction to Our Domain Change - Day 29

Tag: Domain Change TrackingJen @ 4:36 pm

From what I can tell, Google has not taken a liking to our domain change. I’ll let the numbers speak for themselves…

Google Traffic

Jan-08 Feb-08 Mar-08 Apr-08 May-08 (to date)
2,239 *1,018 1,340 1,869 1,143

*I still need to discuss the drop in February traffic…

Google Link Popularity & Saturation

www.thekarchergroup.com
(before the domain change)
www.tkg.com
(Day 12)
www.tkg.com
(Day 29)
Link Popularity 113 0 0
Saturation 425 27 21

Google Rankings

Phrase Benchmark Day 6 Day 29
akron seo 2 & 3 9 8
akron seo seminar 1 & 2 1 & 2 1 & 2
akron web hosting 8 - -
akron web marketing 4 - -
canton ohio web design 6 & 7 8 8
canton search marketing 1 & 2 - -
canton seo 1 & 2 3 3
canton server colocation 10 6 23 & 24
canton web hosting 2 & 3 - -
catholic web design 10 - -
cleveland seo seminar 4 & 5 7 & 8 14
cleveland web hosting 4 - -
columbus seo 7 - 28
columbus seo seminar 1 2 & 3 4 & 5
cruise company seo 3 - -
healthcare industry seo 1 - -
manufacturer web design 8 - -
medical office website design 10 - -
ohio search engine optimization 10 - -
ohio seo 9 - -
ohio seo seminar 3 & 4 8 8
rv dealer website design 4 - -
search engine optimization seminar 1 6 7
search engine seminar 5 22 23
seo case studies 8 5 6
seo rfp 8 4 26
seo rfp template 5 19 & 20 7
seo seminar 3 9 10
stark county website design 1 & 2 - -
travel industry seo 5 - -


May 27 2008

Site Migration Update - Day 27

Tag: Domain Change Tracking, Google, MSN, Yahoo!Jen @ 8:25 am

Here’s a quick site migration update…..

  • Google is still only indexing about 20 pages - no increase from Day 14 & still only a few more pages being seen than when Google first started indexing the site - 12 hours tkg.com was off the blacklist!
  • Yahoo! link popularity is still climbing, now at 548
  • Google appears to only be indexing www.tkg.com pages now; however, I am noticing instances where PDF’s on thekarchergroup.com domain are still ranking
  • Yahoo! is still ranking both domains
  • As mentioned on Day 19, MSN is now only ranking the new tkg.com domain
  • Yahoo! is now indexing 631 tkg.com pages - 225 pages away from our original benchmark


May 23 2008

Search Engine Optimization Seminar - Columbus, Ohio

Tag: SEO SeminarsJen @ 10:46 am

I’m heading back to the old stomping grounds at OSU to present on Pay Per Click Marketing at TKG’s Search Engine Marketing Made Simple Seminar on Friday, June 13th. Other SEO topics to be discussed include: link building, keyword research, social media, on-page SEO strategies and more!

Receive $50 off the registration price by entering ‘jennifer’ in the discount code field.
Register for the Columbus SEO Seminar today!


May 19 2008

Google DMCA Complaint - My Experience

Tag: GoogleJen @ 4:08 pm

I mentioned in an earlier post that several spam sites were stealing copyrighted content from one of our clients. This isn’t anything new, this happens all the time - so what can you do if you’re positive another site is stealing your copyrighted content?

First, have a chat with your IT team and put a strategy together to establish a list of IPs scraping the site (check log files, reverse DNS lookup, etc) and have these IP addresses blocked from accessing your site. Make sure this is set-up to recognize dynamic IP addresses, so that you’re not blocking AOL, SBC, etc users. Unfortunately, spammers & site scrapers are pretty sophisticated, so there’s a good chance they’re IP masqing & implementing other techniques that could put a kink in your plan…

Next, you should submit a DMCA complaint to Google. To do this, follow these instructions - you’re required to either fax or send via postal mail (no emails) - we did both just to be safe.
Our letter went something like this….

To Whom It May Concern,
We act on behalf of [our client] (the “Owner”).

The following information is presented for the purposes of removing web content that infringes on our copyright per the Digital Millennium Copyright Act. We appreciate your enforcement of copyright law and support of our rights in this matter.

I have a good faith belief that use of the copyrighted materials described on the allegedly infringing web pages is not authorized by the copyright owner, its agent, or the law.
I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Signed on this day, the 1st day of February, 2008, in North Canton, Ohio, United States.

7 days later, I received an email from Google confirming that they received our DMCA complaint - great news. I thought this was a sign that this process would happen fairly quickly…not so fast! On March 21st (7 weeks later) we heard from Google again, this time letting us know that they had completed processing our complaint and removed the webpages that were using our client’s copyrighted material!!

Although it took a little bit of time to get this resolved, it was well worth the wait. Plus, 7 weeks isn’t that long when you’re dealing with Google… I’m just happy this was resolved and that Google actually takes this stuff seriously.


May 19 2008

Google Ignores Blackhat Sites

Tag: GoogleJen @ 2:06 pm

Picture this…

You have great Search Engine rankings for the majority of phrases you’re interested in being found for, then you start to notice a slip in your Google positioning, you follow the decline of your site in Google’s rankings for a few days and notice that there are 3 domains that continue to show up at the top of Google’s results - where your site USED to be.

You haven’t done anything “illegal” to your site that would cause it to start showing up lower in the SERPs. You check your robots.txt file and that hasn’t changed - the Search Engine’s are still crawling the site.
You haven’t signed up for any link farms or gained 1000 links overnight - so that’s not it!

You decide to research the 3 domains that started outranking your site & you find:

1. these 3 domains are registered to the same person…interesting
2. there are over 100 domains registered to this person…hmmm, that’s strange
3. each site is a direct duplicate of each other, the only difference is the change in the excessive amount of keywords used…oh boy
4. when you search your company name in Google, the spam sites are ranking using your meta-tags and copy from the site...what the hell?
5. this 1 competitor is implementing the following spam/unethical SEO techniques that are prohibited by Google on over 100 domains:

  • image based text
  • multiple domains with identical content
  • overuse of keywords
  • use of deceptive & misleading links
  • spammy URL structure

Let’s handle the spam issue first, I’ve addressed the #4 issue (copyright infringement) from above in another post - So now what?

You make sure that Google knows about this - what’s the easiest and best way to do this? Matt Cutts (Engineer at Google) tells us to submit the site to Google’s spam report. I’m sure this works for some people, in this case, it didn’t! We submitted the sites we found most often in Google’s results to the online spam report form…it’s been 3 months, we’re still waiting.

Next, we put together documentation on some of the over 100 domains that are implementing the blackhat SEO tactics (including whois data, examples of the blackhat offenses, list of 108 domains, etc) and sent a nice PowerPoint to: spamreport@google.com - once on February 1st, 2008 and a second time on May 7th, 2008.

A few things have improved (ie: the exact offensive inside URLs are gone); however, the domains continue to rank in Google for high traffic phrases. Do the pages within this site look the same to you?

www.ocf.com/account_receivable_loan.htm
www.ocf.com/factoring_account_receivables.htm
www.ocf.com/factoring_government_vendor.htm
www.ocf.com/factoring_history.htm
www.ocf.com/factoring_loan.htm
www.ocf.com/factoring-account-receivables-article.htm
www.ocf.com/invoice_factoring_rate.htm
www.ocf.com/invoice-factoring-company/invoice/Factoring-Healthcare-Staffing-company-invoice-factoring-company.htm
www.ocf.com/receivables-factoring-article.htm

Do these look familiar?

www.businessreceivablefactoring.net
www.factoring-services.org
www.invoicefactoringcompanies.org
www.medicalstaffingagency.org
www.occfactor.com
www.professionalstaffing.org
www.recruitmentandstaffing.org
www.sdcf.com/factoringbenefits.htm
www.sellingaccountsreceivable.com
www.staffingorganization.org

What we would hope would happen is that Google takes action by no longer indexing & ranking these spammy domains in order to offer a better experience for their users.


May 19 2008

Domain Migration Update - Day 19

Tag: Domain Change Tracking, Google, MSN, Yahoo!Jen @ 1:49 pm

19 days after the domain migration…

1. MSN is no longer ranking thekarchergroup.com; Yahoo! & Google still are

2. Search Engine rankings continue to fluctuate in MSN, Yahoo! & Google

3. Google is still only indexing 20-some pages of tkg.com

4. Traffic to the site is holding steady; Google continues to supply the majority of SE traffic

5. Yahoo! is now indexing 584 tkg.com pages; up from 487 on day 14 (5 days ago)


May 14 2008

Google’s [Lack of] Concern for Spammy Sites?

Tag: GoogleJen @ 4:58 pm

We all know that email spam is highly irritating (especially the X-rated image spam that sneaks into your work email - embarrassing!) - how much more annoying is it when you’re using the Search Engine’s and navigating to spam websites from their results? ANNOYING!!

I understand why Google banned TKG.com for being on a spam email blacklist & think that not indexing the site was appropriate - I wish Google had the same amount of concern when it comes to outwardly ’spammy’ domains they continually index!

Have you ever come across a ’spammy’ website (image based text; deceptive/misleading/hidden links; overuse of keywords, duplicate content all over the place, etc) in Google search results?

Have you ever reported spam sites to Google?


May 14 2008

Was Google Really Banning TKG.com?

Tag: GoogleJen @ 3:08 pm

…or does it normally take Google 11 days to index a newly revived domain?

This is what we know…

  • TKG.com was added to Google Webmaster Tools on Day 1
  • Yahoo! was indexing the new TKG.com domain within 24 hours of the switch
  • Googlebot was crawling tkg.com on Day 3, but still not indexing it
  • Yahoo! was ranking TKG.com 6 days after the domain switch
  • MSN was indexing & ranking TKG.com 6 days after the switch
  • Additional efforts for increasing TKG.com traffic (not to be confused with link popularity) to help Google crawl the site 6 days after switch
  • Day 7 - We find TKG.com on a blacklist & submit a reconsideration request to Google
  • Day 10, TKG.com is OFF the blacklist
  • 12 hours after TKG.com is OFF the blacklist, Google starts indexing the site

All of the evidence points to Google not indexing the site due to TKG.com being on a blacklist…

My conclusion: TKG.com was banned by Google…so why doesn’t Google ban every site that implements spam techniques?


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